Hire Telephony / Telecommunications Freelancers in January 2025

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Telephony / Telecommunications

Network engineers in routing and switching protocols with experience ranging from Cisco CallManager and Meraki to SD-WAN (Software-defined wide area network). Find Telephony / Telecommunications WFH freelancers on January 21, 2025 who work remotely. Read less

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VoIP

Telephony

Telecommunications Systems

Cisco VoIP

Cisco Unified Call Manager

SMS gateway

Code-Division Multiple Access

Interactive Voice Response

OpenSIPS

VoiceXML

Structured Cabling

VICIdial

Qualcomm

Asterisk

FreeSWITCH

3CX (Elastix)

Avaya

VoIP

Telephony

From installing and maintaining 3G, 4G, and 5G technology to

Telecommunications Systems

Planning, design, configuration and deployment of CISCO LANs, WANs, Voice

Cisco VoIP

Cisco Unified Computing (UCS) for SIP trunks, Hosted Telephony with

Cisco Unified Call Manager

Find professional Telecommunications engineers to perform design requirements for new

SMS gateway

Code-Division Multiple Access

Freelancers skilled in IVR technology that allows humans to

Interactive Voice Response

Graduates

Verified

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Top Frequently Asked Questions

Hiring Telephony engineers

What skills should a remote Telecommunications technician have to valid?

Telecommunications Technicians are responsible for installing, maintaining, and repairing telecommunications systems, which include telephone systems, internet services, and other communication technologies. Here are the key skills they should possess, along with software that can support their work:

== Skills for Telecommunications Technicians: ==

Technical Knowledge:
Understanding of Telecommunications Systems: Proficiency in how telecommunication networks operate, including both digital and analog systems.

Networking: Knowledge of networking protocols (e.g., TCP/IP), network infrastructure, and troubleshooting network issues.

Electrical and Electronic Skills:
Wiring and Cabling: Expertise in installing, terminating, and testing various types of cables (fiber optic, coaxial, twisted pair).

Circuitry: Understanding circuit diagrams, testing circuits, and using multimeters or oscilloscopes.
Installation and Configuration:

Equipment Setup: Ability to install and configure telecom equipment like routers, switches, PBX systems, and customer premises equipment (CPE).
System Integration: Integrating new systems with existing infrastructure.

Troubleshooting and Repair:
Problem Solving: Diagnosing issues with voice and data systems, identifying faults, and implementing solutions.
Testing Equipment: Using diagnostic tools to test system performance and connectivity.

Customer Service:
Communication: Explaining technical issues in layman's terms to customers, providing excellent service, and ensuring customer satisfaction.
Patience and Empathy: Dealing with customer frustrations while maintaining professionalism.

Safety Practices:
OSHA Compliance: Knowledge of safety standards and practices when working with electrical systems or at heights.

Documentation:
Record Keeping: Documenting work done, system configurations, and maintenance schedules.
Physical Dexterity:
Manual Skills: Ability to work with small, intricate parts, often in tight or awkward spaces.

Continuous Learning:
Staying Updated: Keeping up with evolving technologies in telecom, including 5G, VoIP, and IoT.
Project Management:
Time Management: Efficiently managing time on multiple projects or service calls.
Resource Allocation: Managing tools and materials effectively.

== Software and Tools for Telecommunications Technicians: ==

Network Management Software:
SolarWinds Network Performance Monitor: For monitoring network health, performance, and troubleshooting.
PRTG Network Monitor: Offers real-time network monitoring, which can be crucial for diagnosing issues.

Cabling and Testing Tools:
Fluke Networks Tools: Like the Versiv platform for testing copper and fiber cabling or the DSX CableAnalyzer™ Series for certification.
Viavi Solutions: Provides testing solutions for fiber optics like the SmartClass Fiber OLTS.

Configuration and Troubleshooting:
Cisco Network Assistant: For managing smaller networks with Cisco devices.
Wireshark: Used for network protocol analysis, which can be invaluable for troubleshooting complex network issues.

Documentation and Ticketing:
ServiceNow or Freshdesk: For managing work orders, tickets, and service documentation.
Microsoft Office or Google Workspace: For creating reports, documentation, and managing schedules.

Customer Management:
CRM Software like Salesforce or Zoho CRM: To track customer interactions, service history, and manage follow-ups.

Project Management Tools:
Trello or Asana: For organizing projects, tasks related to installation, or upgrades.

Learning and Training:
LinkedIn Learning or Udemy: For continuous professional development in telecom technologies.

Maintenance and Asset Management:
CMMS (Computerized Maintenance Management System) like UpKeep or Fiix: Useful for scheduling maintenance, tracking inventory of spare parts, and managing telecom equipment.

Remote Access and Support:
TeamViewer or AnyDesk: For providing remote technical support to customers or accessing systems remotely for troubleshooting.

Simulation and Design:
AutoCAD or Visio: For planning and designing network layouts or documenting existing infrastructure.

Telecommunications Technicians should be adept at using these tools to not only perform their daily tasks but also to enhance their efficiency, accuracy, and ability to serve customers better. The software mentioned helps in managing, documenting, and automating aspects of their work, allowing them to focus more on technical tasks and customer interactions.

Can remote freelancers advise on telecommunications installations?

A freelancer advising on installing telecommunications equipment needs a diverse set of skills to provide effective and professional services. Here are the key skills they should possess:

Telecommunications Systems Knowledge:
Understanding of various telecom systems including telephone systems, internet services, VoIP, data networks, and emerging technologies like 5G.

Installation and Configuration:
Expertise in setting up telecom hardware like routers, switches, modems, PBX systems, and other customer premises equipment (CPE).

Networking Fundamentals:
Proficiency in network protocols (e.g., TCP/IP, DNS, DHCP), network topologies, and basic network security.

Cabling:
Skills in handling, installing, and testing different types of cabling (copper, fiber optics) including termination techniques and compliance with standards.

Troubleshooting and Maintenance:
Ability to diagnose and resolve connectivity issues, perform preventive maintenance, and ensure system reliability.

Testing Tools:
Knowledge of using diagnostic tools like cable testers, multimeters, OTDR (Optical Time-Domain Reflectometer) for fiber optics, and network analyzers.

Safety Practices:
Adherence to safety protocols when working with electrical equipment, at heights, or in potentially hazardous environments.

Software and Tools:
Network Configuration Tools: Familiarity with software for setting up and managing network devices like Cisco's IOS or Juniper's Junos.

Documentation Tools: Use of software like Microsoft Word, Excel, or Google Docs for creating professional reports, quotes, and invoices.

Project Management Tools: Apps like Trello or Asana for managing tasks and deadlines.
Testing Software: Knowledge of network testing software or apps that might accompany hardware tools.

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