Hire Customer Service Freelancers in November 2024

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Customer Service

From multichannel complaint handing to guidance on how to upsell to existing customers and ITIL management, hire Customer Service superstars to solve problems. Find Customer Service WFH freelancers on November 20, 2024 who work remotely. Read less

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Order Processing

Phone Support

Account Management

Business Administration

Client Issue Resolution

Order Processing

Phone Support

Nurture better client relationships, improve your recurring and new business

Account Management

Improve your business's decision making and monthly profit margin by

Business Administration

Get legal and business help from experienced conflict resolution mediation

Client Issue Resolution

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Customer Service FAQ

How to handle never-before-seen customer support situations?

Whether your customer service checklist role requires troubleshooting potential bugs, document feature requests, analyzing customer data, collaborating a team or more directly resolving inquiries by live chat, email or phone, the overral goal should be to help elevate the voice of the customer and build better relationships with the people who have the most impact on your business.

Even the most challenging situations can be handled correctly with an articulate customer servie consultant freelancer who couples a concise communication style with great listening skills and the ability to make quick, reasonable decisions with a civil and courteous manner, as covered by this survey of McDonald's Customer Service Tips: https://www.businessinsider.com/mcdonalds-restaurants-tips-2018-7

Start with a highly developed freelancer with client/customer-facing service experience and verbal, telephone, live chat, social media and written communication skills and the ability to liaise and consult with both internal, external clients, stakeholders and staff, maintaining a customer centric approach.

What kind of Customer Service freelancers does HostJane want?

First and foremost, we're looking for sellers that want to help us deliver great experiences for people's businesses. We're looking for people with retail, call center or hospitality experience who can demonstrate:

(1) Great communication skills - you're able to tailor your communication style to people from all walks of life, handle difficult conversations with sensitivity and give clear and accurate instructions: https://mep.purdue.edu/services/workforce-development/customer-service-skills-for-success/

(2) Collaboration and teamwork - you can work towards a common purpose and goal within a team and communicate openly with your team members and leaders; Proficiency utilizing MSOffice utilizing Word, Excel; PowerPoint a plus, POS systems and experience w/NetSuite a plus.

(3) Initiative - you're able to carry out your role responsibilities with minimal direction, make yourself available for customers that may need help, be aware of your surroundings and address issues quickly.

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