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HostJane seller Tomasz - Wix Developers

Tomasz

Wix Developers

Telemarketing / Remote Selling

Find B2B / B2C telemarketers for outbound sales, agents who can respond to inbound phone, email and support case inquiries; appointment setting and scheduling work in designated time frames. Find Telemarketing / Remote Selling WFH freelancers on December 21, 2024 who work remotely. Read less

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Find hardworking Business administration freelancers with strong customer service rapport-building

Telemarketing
Find telemarketers and call center agents for B2C sales (business-to-consumer

Direct selling (B2C)
Remote B2B (Business-to-business) outbound sales people who deliver sales results

B2B Sales
Work with phone / mobile marketeers who can generate a

Phone Support
Find virtual remote-based sales coordinators who can proactively develop new

Cold Calling
Find remote call center operators who can seamlessly integrate into

Call Center Agents
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Wikipedia Telemarketing / Remote Selling Courses
Top Frequently Asked Questions
What are essential job functions for outbound telemarketing teams?
SalesForce identifies 4 metrics in call center analytics to provide insights into customer satisfaction (CSAT), revenue, customer retention, Service-Level Agreements, Customer Efforts and other metrics (https://www.salesforce.com/resources/articles/call-center-analytics/) from (1) Omni-channel analytics to sign new customers up, increase purchases and close sales with chatbots to SMS support for customers seeking advice and information; to (2) Predictive analytics for first-contact resolution and fast call handle times, (3) voice analytics based on automated transcripts, and (4) customer self-service analytics based on help centers like Genesys Cloud CX and Twilio Flex (https://www.twilio.com/flex) to quantify customer loyalty and make interactions count. In many ways, Telemarketing and appointment setters (people with great communication skills and a clear speaking voice) working with business development managers have a phone-based role to exceed targets across these 4 benchmarks named by Salesforce.

Sustaining monthly targets and KPI's through building strong sales pipeline, generating and qualifying leads through cold calling and managing warm leads by tracking and following up on them. Often no selling is involved and it is not always a sales role though usually there is a default script that can be personalized by the telemarketing consultant. Telemarketers may be placing phone calls to potential clients from computerized directory or lists; Working with Affiliate Sales to cross generate leads and on sales proposals, filtering advanced web search results; performing outbound telesales campaigns with the goal of qualifying accounts for products and services and producing activity reports to prove time spent.
A great phone manner which usually comes from working inside sales, telesales or outbound call centers with experience with Salesforce or other Customer Relationship Management (CRM) software and good computer PC skills in Windows or Apple; Microsoft Word, Excel and Internet skills required. Accurate typing skills of at least 35 wpm with 90% accuracy to required and ability to work alone remotely utilizing lead lists, performs outbound telesales calls to potential, current or previous customers via phone and email. Depending on role, you may be assisting customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs, so native speakers to the target language used by customers is essential to build value in the customer relationship. In sales roles, it's not limited to cold-calling, networking, social media, industry and trade related events, email and marketing campaigns to nurture sales leads while utilizing consultative sales skills to assess and close sales. Telemarketers will need soft skills; discovery/needs identification, problem solving, available tools, and knowledge of company products and policies with Microsoft Office365 (Word, Excel, PowerPoint, Outlook) proficiency required.

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