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cPanel/WHM Set Up

Point your domain to the server

The first step in setting up both VPS and Dedicated servers running cPanel/WHM at HostJane is to create an A-record at your domain registrar to point your domain to the server.

We can’t set up your free SSL certificate until this process is completed.

Please note that it can take up to 72 hours for a domain to propagate throughout the internet to a server, although it usually happens much sooner.

Obtain your server’s details

1. Login to My HostJane. In the Dashboard under Services, look for the cPanel server you have provisioned.


If you cannot see the cPanel server service you ordered or the server is not active, please open a ticket.

2. Click Manage next to the cPanel server item. You will be transferred to the server’s dashboard.


Go to the Statistics area to find your server’s IP address and password.

Below is a sample screenshot of the Application Information. Follow the instructions to complete your cPanel installation.

Statistics-1 cpanel :2087/

3. Copy and paste the installer link into a fresh browser window and hit Enter. The installer address will look something like this, but will have your server’s IP address:


Replace Your Server’s IP with your cPanel server’s IP as found in Statistics

For example:


For your security we don’t send this by email. You you need to login to your secure SSL-encrypted My HostJane account to review the credentials.

Accessing the cPanel Installer

4. After copying the installer link into a new browser window, you will see a HTTPS warning.

As explained on the order page, your server comes with a self-signed SSL certificate. This means that you can access your cPanel installation by HTTP://, but when accessing via HTTPS://, a warning appears in your browser.


This warning is expected because we can’t configure an SSL certificate for an IP address. But it’s safe to ignore. Click the Advanced button in the browser to add an exception.


How to remove the SSL warning

Once your domain has successfully pointed to the server, open a support ticket and we will install your free SSL certificate on the server, which will be accessible at:


TLD means top-level domain, and can stand for any domain like .com, .net. .org, or any other TLD. HostJane and our servers work with all domain registrars worldwide.

5. After passing the SSL warning page, you will see your server’s cPanel Installer for the latest version of cPanel/WHM.


You will only have to go through this installer once.

After cPanel/WHM is configured, and you have created at least one cPanel account, you can access cPanel at this URL:


6. Agree to the cPanel/WHM license

cpanel-WHM-Agree-to license

7. Setup your global email on the Networking page


8. Scroll down to Hostname and clear out the cpanel171938…. information.


Replace it with your own Fully-Qualified Domain Name (FQDN).

FQDN is for example, Host.YourDomain.com


A Fully-Qualified Domain Name consists of three parts:

A. TLD is the Top-level domain. In this case, .com

B. Within the TLD, YourDomain represents the assigned domain name or second-level domain.

C. Host is the hostname. You could also use www or any other word, as long as they are in the format: Host.YourDomain.com

9. Setup the Resolvers at the bottom of the Networking page

Ensure you have set the primary and secondary name resolvers.

We recommend using Google’s Public DNS IP address:, as the secondary resolver.

10. Unless you know what you’re doing, skip the next step about IP addresses

11. The next step will set up your Nameservers.

Ensure Bind is checked.

You will need to set up your nameservers. We recommend using:



If you intend to point multiple domains at the server, you will need to configure your nameservers at the domain registrar. This will require you to obtain a second IP address for the second NS2 nameserver.

Open a support ticket if you wish to buy a second IP address from HostJane for this purpose, we charge $3 per month per IP address.

Unless you know what you’re doing, do not change the bottom section that should display your server’s IP address.


Click Save and Go to Step 5

12. We recommend skipping the Services unless you understand what you are doing.

Click Save and Go to Step 6

13. We recommend using the filesystem quotas

Click Finish

14. Clear any prompts about your server’s memory limits by clicking Go to WHM


15. At the bottom of the Feature Showcase, click Save Settings


16. Set Up a New Account

Within the cPanel/WHM dashboard, navigate to Account Functions > Create a New Account


You need to create an account for your primary domain, YourDomain.com.

You are pointing this domain at the server with the A-Record.

You can manage your DNS records either locally on your server or at your domain.

Enter YourDomain.com, choose a username and password, and click Create

17. Navigate to Account Information > List Accounts to access YourDomain.com’s cPanel account.


Click the orange cPanel button, YourDomain.com’s account will open in a new window and you can begin to build your site with root access.

Using multiple domains with your server

1. Obtain a second IP address from either HostJane at $3 per month or somewhere else.

2. Associate the IP addresses with custom nameservers at your domain registrar.

For example:

NS1.YourDomain.com –> Main Server IP Address

NS2. YourDomain.com –> Second IP Address

3. Navigate to Server Configuration > Basic WebHost ManagerĀ® Setup


At the bottom of the WebHost Manager Setup, configure your 2 nameservers with the 2 IP addresses.

4. Ensure all new domains you point to your server are set up at the registrar with custom nameservers:

NS1.YourDomain.com –> Main Server IP Address

NS2. YourDomain.com –> Second IP Address

Updated on October 24, 2018

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